SAMISEC is pleased to put at the disposal of its existing and potential clients a comprehensive and ever expanding stock of well-maintained products encompassing rugged superior quality power generators.
Products
Whether its Power System, flameproof, a Terrain Truck, Forklift, Crane or Special Purpose Vehicle, at SAMISEC, you can guarantee you are choosing from a product range which has been carefully selected.
Services
SAMISEC is firmly committed to providing the very best service as stipulated by the terms of the Guarantee/Warranty period. For Clients Interested in securing maximum value out of their fixed Capital Investment.
Rentals
Parts
We pride ourselves on being able to provide the part you need when you need it. That’s thanks to our access to our partners’ extensive database of goods and equipment. And thanks to our contracts to supply equipment.
- Samisec
For this reason, ensuring you choose a fully authorised dealer, such as SAMISEC, is crucial to safeguarding your outlay and giving your workforce the benefits which come with proven equipment that’s built for the job.
Through relationships developed over many years, we have formed solo and exclusive distribution partnerships with the world’s leading manufacturers, including CATERPILLAR NI – FG WILSON from the UK, MIRETTI Flameproof Conversion and ONIS VISA Power Solutions from Italy, LIFTING MANUFACTURING Handling Equipment from Canada; offering the most reliable and reputable, carefully selected product ranges to our customers.
With our extensive inventory of new, used and rental equipment, we can deliver the right solution to meet your unique needs.
- Post Sale Service
SAMISEC is firmly committed to providing the very best service, as stipulated by the terms of the Guarantee/Warranty period
All of our new equipment comes with a standard warranty, and for clients requiring peace of mind beyond the standard warranty, SAMISEC offers an extended version tailored to the client’s own circumstances.
No two companies are alike, and our policy is to design each extended warranty according to the particular requirements of each individual client.
We invite you to contact us for a discussion of your needs.
- Field Service
What sets SAMISEC apart from many of its peers is the service ethos in which our company is deeply anchored.
As a power generation company, we at SAMISEC understand that any downtime of an asset such as a STANDBY-GENSET could lead to infinitely greater cost than downtime of your material handling or construction related equipment.
- Technical & Professional
The SAMISEC-TPS is the SAMISEC arm dedicated to providing advisory and training services across various technical & functional spheres
In close cooperation with our client, the TPS designs and delivers bespoke technical training and, together with our Maintenance, Repair and Overhaul (MRO) Division, delivers pre-emptive and curative maintenance programmers, either under the scope of an SLA agreement, or in response to ad-hoc requests.
- Maintence repair
The MRO (Maintenance Repair & Overhaul) Division is the SAMISEC division directly responsible for the provision of all necessary replacement parts, systems and sub-systems for the maintenance, support and overhaul of industrial equipment and machinery
We cover equipment supplied by SAMISEC, as well as by third-party entities.
SAMISEC MRO dispatches both off-site engineers, as well as highly-agile field service teams of engineers, that operate across the length and breadth of the country in a mobile Rapid Response Unit format.
- Service agreements
For clients interested in securing maximum value out of their fixed capital investment, and/or those with limited in-house resources, SAMISEC is able to offer Service Agreements as follows:
For clients wishing to secure a particular service level for the maintenance of their equipment out of the standard or extended warranty. Or clients who require a depth of support not otherwise stipulated by the terms of the guarantees or warranties.
The service under this category is executed by our Professional and Technical Services Division, with the assistance and support of our spare parts and maintenance products department.
Through its Technical and Professional Services Division, SAMISEC can make available its significant pool of expertise to interested clients, by agreeing on an ad-hoc or systematic training schedule with the aim of upgrading specific skill sets of the client’s in-house personnel.
Similarly, in collaboration with the client, SAMISEC is able to institute a suitable assessment and selection programme, permitting each client to choose the most suitable candidates for the skill development agreement.
This, of course, ensures maximum return on investment for the client.
This is a hybrid agreement combining the best of both worlds.
Under this category, the client benefits from the maximum peace of mind possible as well as maximum return on investment, as all benefits from both maintenance and training agreements are merged in a master agreement.
SAMISEC is able to customise each S.L.A (Service Level Agreement) to the specific parameters of individual clients.